How do I deploy AI in a dental practice?
To deploy AI in a dental practice, start with one job, run it on the tools you already use, set hard limits and keep each change in a log, and measure the result against a number you set first. Shoutout Agents' agents do not connect to your practice management system. That keeps patient records out of scope.
Key facts
- Start with
- One job, such as answering website questions or weekly reporting
- Privacy law
- Privacy Act 1988: health information is sensitive information
- Owner approval
- Only a campaign you asked for and an ad spend rise over 10% a day wait for your OK in the dashboard.
- Practice management system access
- None, for Shoutout Agents agents
- Cost
- See pricing
What is the first step?
The first step is a readiness check. List the jobs your front desk repeats: answering website questions, sending reminders, reporting, and entering data. Pick one. Note which tools it uses today. Rolling the agent out on those tools means nothing new for staff to learn. See AI implementation.
How should a practice handle patient privacy?
Treat patient information as sensitive. Under the Privacy Act 1988, health information is sensitive information. Decide what the agent may see, where data is stored and who can delete it. Shoutout Agents' AI agents work in advertising and website accounts. They do not book appointments or read patient records. See AI and patient data.
Who approves what the agent does?
Agents make changes inside hard limits. Every change is logged with before, after and why, and checked about 4 weeks later. Only a campaign you asked for and an ad spend rise over 10% a day wait for your OK in the dashboard. Agents do not contact patients. Write the rules down before the agent starts. Shoutout Agents' people set these rules for each account.
How do I know the AI is working?
Set one measure before you start. Examples are the missed-call rate, the cost per enquiry, or the time to first reply. Compare it after 90 days. See AI agents.